Farm Pack

Ag Guard is currently managing the run-off of its commercial farm pack product as an agent of Great Lakes Australia. Any brokers who renewed a farm policy before 30 June 2021 will be able to continue to manage this policy through to expiry via the Sunrise broking platform.

About
Great Lakes
Australia

GLA is a branch office of Great Lakes Insurance SE, a limited liability company incorporated in Germany and a wholly owned subsidiary of Münchener Rückversicherungs Gesellschaft AG (‘Munich Re’), part of Munich Re (Group).

Munich Re one of the world’s leading providers of reinsurance, primary insurance and insurance-related risk solutions.

GLA has strong financial security characteristics. However, please note that ratings can vary from time
to time.

You can check GLA’s current rating at the following website: Standard & Poors: www.standardandpoors.com

The contact details for GLA are:
143 Macquarie Street, Sydney, NSW, 2000
PO Box H35 Australia Square, Sydney, NSW, 1215
(02) 9272 2050 | reception@gla.com.au

GLA is a party to the General Insurance Code of Practice. You can access the Code at www.codeofpractice.com.au or via the GLA website.

Brokers

Brokers for Ag Guard’s Farm Pack product, will need to adhere to the Terms and Conditions included in the link below.

BROKER TERMS AND CONDITIONS

If you would like to discuss with Ag Guard please contact us on 02 8052 3997 or complete the contact form below.

Claims

If you would like to lodge a Farm Pack claim or enquire about an existing Farm Pack claim, please call us on please call 02 8052 3997 (option 1).

ABOUT OUR CLAIMS SERVICE

With decades of combined experience in the agricultural insurance industry through broker, underwriting agency and insurer exposure, Ag Guard understands the importance of a great claims process.

Ag Guard works closely with its claim partners to ensure the following for its customers:

  • Simple lodgement and expedient administration
  • Transparency throughout the process
  • Regular communication

Ag Guard will look to use Insurx as its outsourced third party claims administrator. Insurx is a customer-first TPA driven by leading-edge technology.

Insurx’s claim management service is focused on providing more visibility and better communication to provide a connected claim experience for everyone in a claim.

For more information about Insurx, please visit their website: www.insurx.com.au.

Family & Domestic Violence Policy

You can access our Vulnerability, Family Violence and Financial Hardship Policy below.

Vulnerability, Family Violence & Financial Hardship Policy

Great Lakes Australia is a subscriber to the Code and Ag Guard as an agent abides by the policy requirements in distributing the products on behalf of Great Lakes Australia.

Product Documents

Ag Guard is currently managing the run-off of its commercial farm pack product as an agent of Great Lakes Australia. Any brokers who renewed a farm policy before 30 June 2021 will be able to continue to manage this policy through to expiry via the Sunrise broking platform. Our Farm Pack Product Disclosure Statements (PDSs) and policy wording have been reviewed to ensure that they meets certain new requirements as a result of the Unfair Contract Terms (UCT) protections applicable to the product.

Effective from the 5th of April 2021, a new PDS and Policy Wording is applicable for all New Business and a supplementary PDS and policy wording is effective for all existing policy holders and renewals.

Get in Touch

Let us know if you have any general enquiries or comments. We'll get back to you quickly.