If you would like to lodge a Farm Pack claim or enquire about an existing
Farm Pack claim, please call us on please call
02 8052 3997 (option 1).

If you have a Crop claim, please download and complete the notification forms below:

(please send the completed form to

If you would like to speak with us about your Crop claim, please call 02 8052 3997.

About our Claims Service

With decades of combined experience in the agricultural insurance industry through broker, underwriting agency and insurer exposure, Ag Guard understands the importance of a great claims process. Ag Guard works closely with its claim partners to ensure the following for its customers:

• Simple lodgement and expedient administration
• Transparency throughout the process
• Regular communication

Our Partners

Ag Guard will look to utilise Agri Business Consulting Group for Broadacre crop claims. The Agri Business Consulting Group is a provider of specialist agricultural loss adjustment services. With an unrivalled lineage extending back 40 years, Agri Business Consulting Group can rightly lay claim to being the most experienced agricultural adjusters and consultants operating in the Australian crop insurance sector.

Ag Guard will look to use Insurx as its outsourced third party claims administrator. Insurx is a customer-first TPA driven by leading-edge technology. Insurx’s claim management service is focused on providing more visibility and better communication to provide a connected claim experience for everyone in a claim. For more information about Insurx, please visit their website:

Get in Touch

Let us know if you have any general enquiries or comments. We'll get back to you quickly.